Welcome to Hotel Marutham. These Terms and Conditions govern your use of our website (www.maruthamhotel.com) and the booking of accommodations and related services. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
Eligibility:
You must be at least 18 years old to use our website or make bookings.
Account Responsibility:
You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
You agree to provide accurate and up-to-date information during the booking process.
Prohibited Activities:
You may not use our website for any unlawful or unauthorized purposes.
Any attempt to interfere with the proper functioning of the website is strictly prohibited.
Booking Process:
By placing a booking, you are making an offer to reserve accommodations or services as selected.
All reservations are subject to availability and confirmation.
Payment:
Full or partial payment may be required at the time of booking, depending on the rate plan selected.
You agree to provide valid and up-to-date payment information and authorize us to charge the applicable amount to your payment method.
Payments are processed securely through trusted third-party payment processors. We do not store your full payment details.
Cancellation and Refunds:
Our Cancellation and Refund Policy governs the process and conditions for modifying or canceling bookings. Please refer to the policy provided on our website for more details.
Check-In Time: 13:00
Check-Out Time: 11:00
Early check-ins or late check-outs may incur additional charges and are subject to availability.
Rates:
Room rates and other charges are subject to change without notice. Any promotional offers or discounts may have additional terms and conditions.
Taxes and Fees:
All bookings are subject to applicable taxes and service charges, which will be specified during the booking process.
Conduct:
Guests are expected to maintain appropriate behavior and comply with hotel policies during their stay.
Any damages caused to hotel property by guests may result in additional charges.
Personal Belongings:
Guests are responsible for safeguarding their personal belongings. Marutham Hotel is not liable for the loss or theft of valuables left unattended.
Ownership:
All content on our website, including text, images, logos, and graphics, is protected by intellectual property rights and is the property of Hotel Marutham or its licensors.
Usage:
You may not reproduce, distribute, or modify any content from our website without prior written consent.
Disclaimer:
Hotel Marutham does not guarantee uninterrupted access to its website or services.
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services, except as required by law.
Warranties:
All accommodations and services are provided “as is” without any express or implied warranties.
Changes to Terms:
We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
It is your responsibility to review these terms periodically for updates.
Termination:
We may suspend or terminate your access to our website or services if you violate these terms.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.
For any questions or concerns regarding these Terms and Conditions, please contact us:
Phone: +94-21 228 6677
Whatsapp: +94-77 666 5685
Email: hello@maruthamhotel.com
Website: www.maruthamhotel.com
By using our website and services, you agree to these Terms and Conditions. Thank you for choosing Hotel Marutham for your accommodation needs.
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